My deposit is not showing. What do I do?

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All deposits made to Chipz should show immediately. If your recent deposit isn’t showing in your account, we kindly ask you to contact our Customer Support to explain the problem. We’ll work as fast as we can to resolve the issue. More often than not, this is due to a problem on the payment provider’s end, but we’re more than happy to try our best to help you.

To get faster help, we advise you to contact our customer support team via Live Chat after logging in to your account. Doing so will auto-fill your information in the Live Chat screen, allowing our support to help you out even quicker.